Deutsche Telekom has reportedly been hit with a cyberattack that has caused hundreds of thousand of its customers to be without service since Sunday afternoon. German government and company officials say that approximately 900,000 customers, around 4.5% of it's fixed-line customer base, have been affected by the attack. The company was giving few details as to the nature of the attack, but stated on their website:
"Based on the pattern of errors, it can not be ruled out that the router has been targeted externally, with the result that it can no longer log on to the network"
Some customers believe that the tight-lipped response is due to Deutsche Telekom not knowing the full extent of the issues at hand, and many took to social media to vent as the company's hotline and online customer center were rendered unreachable due to the outages. The only fix suggested by the company on their website at this time was to "try turning the router off, wait 30 seconds, then turn it back on again".